Clybet Privacy Policy – Your Data, Our Responsibility

01 Introduction

Clybet ("Platform", "we") takes privacy protection seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the clybet platform at clybet.onl.

This document applies to all platform users — whether you are simply browsing our website, registering a new account, or an active member who regularly uses our services. By using the clybet platform, you agree to the data collection and usage practices described in this Privacy Policy.

We are committed to being transparent about the data we collect and why we need it. If at any time you have questions or concerns about how we handle your personal information, please do not hesitate to reach out to our team.

02 Information We Collect

Clybet collects several categories of information depending on how you interact with our platform. Below are the types of information that may be collected:

A. Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address
• Identity card (MyKad) or passport information for KYC purposes
• Bank account or e-wallet details for deposit and withdrawal processing
• Any other information you provide when contacting our customer support

B. Information collected automatically:

• IP address and general geographic location information
• Device type, operating system, and browser version used
• Pages visited, time spent, and actions taken on the platform
• Game session logs and transaction records
• Cookies and associated device identifiers

03 How We Use Your Information

The information collected is used solely for the following purposes:

We will not use your personal information for any purpose other than those stated above without obtaining your consent first.

04 Sharing Information With Third Parties

Clybet does not sell or rent your personal information to any third party. However, in certain situations, we may need to share your information with the following parties:

• Trusted Payment Providers: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost require basic information to process your financial transactions. They have their own privacy policies and security standards.
• Game Providers: Our partner gaming companies may receive limited game session information for technical troubleshooting and dispute resolution purposes.
• Legal Authority: When required by law, court order, or official investigation by Malaysian authorities.
• Analytics Services: We use trusted third-party analytics tools to understand platform usage patterns. This data is aggregated and cannot be used to identify individuals.

All third parties working with clybet are required to comply with our privacy policy and are not permitted to use your information for any purpose other than what is specified in their agreement with us.

05 Data Security

We implement a range of technical and operational security measures to protect your personal information from unauthorized access, loss, or misuse:

• 256-bit SSL Encryption for all data communications between your device and our servers.
• Encrypted password storage uses strong hashing algorithms — no one at clybet can ever view your actual password.
• Two-Factor Authentication (2FA) available for all accounts as an added layer of security.
• 24/7 Monitoring by the security team to detect any unusual activity or intrusion attempts.
• Regular security audits by independent third parties to ensure the platform's security standards remain up to date.
• Strict internal access controls — only staff who need access to user data have it, and every access is logged.

06 Cookie Usage

The clybet platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Preference Cookies: Saving your preferences such as language, theme, and interface settings for a more comfortable experience.
• Analytics Cookies: Helping us understand how users interact with the platform so we can improve our services. This data is aggregated and anonymized.
• Marketing Cookies: Used to display relevant promotions. You can decline these cookies without affecting platform functionality.

You can manage or delete cookies through your browser settings at any time. Please note that deleting essential cookies may affect your experience on the clybet platform.

07 Your Privacy Rights

As a clybet platform user, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of all personal information we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete information in your records.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to legal obligations that require us to retain it.
• Right to Object: You can object to the processing of your information for direct marketing purposes at any time.
• Right to Restriction: You can request that we restrict how we use your information in certain situations.
• Right to Portability: You can request that we provide your data in a format that can be transferred to another platform.

To exercise any of the above rights, contact the clybet support team via Live Chat or email. We will process your request within 14 working days.

08 Data Retention & Deletion

Clybet retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by law.

• Active account data: Retained for as long as your account remains active on the clybet platform.
• Closed account data: Basic records are retained for a minimum of five (5) years after account closure to comply with anti-money laundering (AML) legal requirements.
• Transaction logs: Retained for seven (7) years in accordance with accounting and financial legal requirements.
• Support communication data: Retained for two (2) years for reference and service improvement purposes.
• Cookie and analytics data: Typically deleted after 13 months from the date of collection.

When data is no longer needed and there is no legal obligation to retain it, the data will be permanently deleted or securely anonymised from our systems.

09 Changes to Privacy Policy

Clybet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.

When we make significant changes to this policy, we will:

• Updating the "Last Updated" date displayed at the top of this page.
• Displaying a clear notice on the platform regarding the changes.
• Sending email notifications to registered users for material changes.

Continued use of the Clybet platform after changes are published is considered your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.

10 Contact Us About Privacy

If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us via:

• Live Chat: Available 24/7 directly within the clybet platform — the fastest way to get a response.
• Privacy Email: [email protected] — for privacy rights enquiries and data requests.
• Support Email: [email protected] — for general questions regarding your account and services.

Our team communicates in Bahasa Malaysia and will respond to all inquiries within 2 working days. For data deletion or data access requests, please provide your account number to help speed up processing.